Site Suggestions

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  1. I've had a ton of confusion from the digital download process this year.

    I photograph weddings and create galleries which include 5 to 6 sub folders in each gallery.

    Because the downloads are broken up into 2GB files, it's dividing the sub folders in random places. And this has caused a ton of errors with my clients having to piece the downloads back together once they're downloaded.

    As other every day websites create one-click checkouts/purchases I think people are getting use to easier processes for getting things on their computers.

    Also, I'm delivering a luxury product and the download process…

    6 votes
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  2. I have all my emails customized but then my clients receive the receipt email that doesn't look like it fits at all with everything else they have received from me. I would love to see a receipt email added to the email templates so it can be customized.

    1 vote
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  3. I'd love to see the function added to schedule any email to go out on a future date. Not just emails related to running sales, but any email using any template. Currently I create placeholder wedding galleries before the photos are ready. My clients and their family/friends log in to "register" to receive a notification when the photos are ready, but I like to give the couple a week to have the images to themselves before sending it out to friends/family. I'd love to schedule the email to go out one week after I deliver the gallery to the client.…

    6 votes
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  4. You have a great product. However, your site is slow. As you grow and more images are loaded, it will slow and crash. Get ahead of the game.

    1 vote
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  5. Coming from Zenfolio, I really liked their option to be able to approve all orders including digital file orders. I just lost money due to Stripe's fees because I had to refund a very large digital file order when my client had already pre-purchased the digital files. I would like the option to be able to turn on some sort of approval required before submitting the payment.

    6 votes
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  6. It would be great to have the ability to watermark just one gallery of your choice. For example, we are sending a commercial gallery to an art director for a website he is designing that hasn't been retouched and want to watermark the photos for his selection before we do our final retouching.

    4 votes
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  7. Instasend uploading application for Mac OSX (and with no upload throttling please). Bonus: Ability for gallery invitation emails to be sent when the gallery has completed uploading and converting. This would be a game changer for me.

    3 votes
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  8. When logging into a gallery, it would be great to have a video--such as their wedding video--front and center to watch then they can scroll or click into the photo galleries after.

    3 votes
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  9. Would love to be able to draft an email, choose the recipients, etc. and then save it to send at a later time. Even better if that draft could also be scheduled to auto-send at a future date/time!

    3 votes
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  10. We give all of our vendor peers access to our galleries to download the photos for business use. I don't like that they're registered the same as clients to receive repeat, sales, bulk emails. I'd love to be able to classify them as vendors somehow and ensure they're not gettin spammed by emails about purchasing photos, sales, etc.

    3 votes
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  11. 1 vote
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  12. It would be great to have the ability to limit a coupon code or a sale JUST to digital downloads.

    3 votes
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  13. I used the new admin site to do a print fulfillment and just before payment, it wouldn't let me submit my order to my print lab. It would say that i am missing crops. So I redid the order and it still said the same thing. So I tried fulfilling the order the the older admin site and didn't have any problems. My order went through.

    1 vote
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  14. I am a photographer that does several types of event, Weddings, Sports, Commercial and Photo booth.
    I have been using Pixieset for several years, But just started using you about 6 months ago.
    I love your service, But I am having a MAJOR problem.
    When I send someone to my Gallery from my website WWW.IMAGESBYROBERTT.COM I want then to be able to select the service there wanting and then go to the gallery of that service only. With your site, if I send someone to a gallery, they have to look at everything.
    So if you a photo booth customer…

    1 vote
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  15. Many of our clients have multiple galleries (i.e. engagement and wedding). When I send a bulk email about a sale for example, I'd love an option to prevent them from receiving TWO emails because they have multiple galleries. I'd like them to only receive the email once.

    1 vote
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  16. Fairly often a customer calls and says I dont know the email address to enter. I wish instead of "email adddress" it would say "your email address". Sounds stupid I know but it happens every couple of days. It makes me wonder are there some people who just give up and dont call us for instructions.

    1 vote
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  17. It would be great to have several images on parent products rather than just one i.e. I want to supply high quality frames and I'd love to see a few images of the frame itself and also examples within a room set.

    I'd also like to see the ability to click on a product image and have it enlarge so client can see details better.

    0 votes
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  18. I need to have customers only see the file numbers when they are looking through slideshows or whenever they are looking through images. I've had several people contact me with the wrong numbers because they are just looking at the number the picture is and not the actual image file number. This gets very confusing to me and the client.

    8 votes
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  19. I would LOVE to have more control over my slideshow, it looks pretty old school, so an overhaul would be fantastic. Plus I would like to be able to set the settings to my preferences right off the bat, as I hate explaining to clients to slow down the slideshow themselves. It goes really fast right off the bat and it just doesn't look that great. Thanks!!

    1 vote
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  20. I really wish you would offer a 100 or 150GB plan. There's a big gap between 50 & 250, I think a lot of people might appreciate more choices. I don't need a 250GB plan but really would like 100GB

    1 vote
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