815 results found
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Print Fulfillment
I used the new admin site to do a print fulfillment and just before payment, it wouldn't let me submit my order to my print lab. It would say that i am missing crops. So I redid the order and it still said the same thing. So I tried fulfilling the order the the older admin site and didn't have any problems. My order went through.
1 vote -
Gallery problems
I am a photographer that does several types of event, Weddings, Sports, Commercial and Photo booth.
I have been using Pixieset for several years, But just started using you about 6 months ago.
I love your service, But I am having a MAJOR problem.
When I send someone to my Gallery from my website WWW.IMAGESBYROBERTT.COM I want then to be able to select the service there wanting and then go to the gallery of that service only. With your site, if I send someone to a gallery, they have to look at everything.
So if you a photo booth customer…1 vote -
Save email drafts
Would love to be able to draft an email, choose the recipients, etc. and then save it to send at a later time. Even better if that draft could also be scheduled to auto-send at a future date/time!
3 votes -
Prevent same person from receive more than one bulk email at a time
Many of our clients have multiple galleries (i.e. engagement and wedding). When I send a bulk email about a sale for example, I'd love an option to prevent them from receiving TWO emails because they have multiple galleries. I'd like them to only receive the email once.
1 vote -
Be able to classify certain contacts as vendors / prevent them for getting reminder and sales emails
We give all of our vendor peers access to our galleries to download the photos for business use. I don't like that they're registered the same as clients to receive repeat, sales, bulk emails. I'd love to be able to classify them as vendors somehow and ensure they're not gettin spammed by emails about purchasing photos, sales, etc.
3 votes -
customer log in
Fairly often a customer calls and says I dont know the email address to enter. I wish instead of "email adddress" it would say "your email address". Sounds stupid I know but it happens every couple of days. It makes me wonder are there some people who just give up and dont call us for instructions.
3 votes -
Discount Codes/Sales for Digital only
It would be great to have the ability to limit a coupon code or a sale JUST to digital downloads.
3 votes -
Problem with New Interface - Ability to use non-alphanumeric characters
When trying to enter a custom web address/url for a gallery the new interface does not allow me to use a "-" when creating the URL.
INVALID INPUT. ONLY ALPHANUMERIC CHARACTERS.
This was not a problem with the old interface. I believe the same is true when creating discount codes. It's annoying :(1 vote -
download category only
Category Downloads (free) for vendors
It would be wonderful if there was an option to download category only for free and not have to purchase it. For example: When my wedding planners want to download ONLY the details of the wedding in the "Details" category - as high res with no watermark on them.
this would be SO helpful especially when they don't want all the family photos as well as reception pictures all in 1-5 download links. Sometimes my detail category can be quite large with 100-200 images and doing it individually is too time-consuming.1 vote -
Importing email addresses
If this doesn't exist already, would love a way to import contacts from the visitors list to the "people with permissions to download" list. With each wedding, I have about 20 vendors I need to add give download permissions to, as well as send an Invitation email to, and I end up having to type in their emails twice. Would be nice to have a way to only do it once.
1 vote -
Print + Digital Negative (of print)
I would love to have the option to make the digital negative of any print ordered available for download after the print order has been placed.
Creating a print set allows for the selection of ANY print and ANY digital negative without having to correspond to one another.
0 votes -
My Prefecture doesnt exsist on your list
Hi I recently moved to Okinawa Japan, and you do not have Okinawa Prefecture as an option on your drop down menu of locations for a shoot to have taken place. Thanks!
1 vote -
Access all abandoned carts in one area
It would be great to have a link to a list of all the abandoned carts without having to go to each individual event.
3 votes -
Global option to enable downloads in all categories at once
In an event is there a way to globally allow downloads in all categories instead of having to click individually for each event?
4 votes -
The ability to go back to page you were just working on instead of back to main events page after edits/saves
When an event is updated and saved, it would be great if the site didn't go back to the main events list page but back to the page you were working on. With almost 500 active galleries, it takes way too long to scroll through again to find the gallery I was working on, or the next one in sequence. Would be a serious time saver.
1 vote -
new site - Custom Photo Window
The new site is painfully SLOW. OMG. Still waiting on being able to expand and crop a custom photo for the category/gallery windows (featured image) -- not just the center/center, top/center, etc alignment.
1 voteThank you for your comments. I’m sorry to hear that things seem to be running slow for you. This isn’t something that we’ve heard from others, but we’d be happy to look into it for you. What specific page(s) are giving you the most trouble?
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Separate Individual Download and Favorite Downloads into 2 functions.
Message from support - "At this time the Favorites Download is attached to the Individual Download option and they can't be separated. You might add this idea to the Suggestion box, maybe our guys can figure out a way to make this into different options."
link to graphic
https://www.dropbox.com/s/l0j27vjrdexrmj6/download_suggestion.png?dl=01 voteDexter, can you provide a scenario where this would be useful? There is no way to limit the number of favorites that your clients can select, which means that if downloading favorites is enabled independently of the individual image download permissions, your clients could still download all of the images in the gallery. They would simply mark all of the images as a favorite, and then download their favorites.
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Notify visitors of additional images added
Could you set up a way of notifying a visitor to the page when new images are posted ? This would be very useful
Thanks
Joy Newbould0 votes -
viewing unactivated galleries
I'm not sure if it is just my system, but I can not view an event until it actually goes live. When I am trying to see how my catagory and main images look and proof everything before sending off to the client, unless I activate the gallery, the specific link says "your device may not be connected" then defaults to my store homepage, where the event does not show until I activate it. It would be good for admin to be able to proof and view events before taking them live.
1 voteThanks for your comments and suggestions! One possible workaround for you is to set the “Show on Homescreen” setting to No for the gallery until you’re ready for it to be viewed by your clients. That way you can still view it through a direct link, but it isn’t displayed as an option on your homescreen until you want it to be.
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Add-On for Digital File at Checkout
I added the feature to offer the digital file of a print in someone's cart. While I love the idea, I disabled the feature because when pretending to be a client, it was very confusing having it pop up like it does while shopping. Way too many things going on. I think it would be way better to have that pop up during the checkout process at a discounted rate so that they are only viewing what they currently have in their cart, not every option available in the shop, making it much more confusing. Sort of a "hey! i…
1 vote
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