Thank you for this suggestion! The monthly report in the new administrative site should contain the same details as before; can you email us at support@instaproofs.com and let us know specifically what you’re looking for? Thank you!

Jonathon, thanks for your suggestion. Can you provide some more details on this? What specifically are you looking to accomplish?

Thank you for your comments. I’m sorry to hear that things seem to be running slow for you. This isn’t something that we’ve heard from others, but we’d be happy to look into it for you. What specific page(s) are giving you the most trouble?

Dexter, can you provide a scenario where this would be useful? There is no way to limit the number of favorites that your clients can select, which means that if downloading favorites is enabled independently of the individual image download permissions, your clients could still download all of the images in the gallery. They would simply mark all of the images as a favorite, and then download their favorites.

Thanks for your comments and suggestions! One possible workaround for you is to set the “Show on Homescreen” setting to No for the gallery until you’re ready for it to be viewed by your clients. That way you can still view it through a direct link, but it isn’t displayed as an option on your homescreen until you want it to be.

Thanks for the suggestion, Tina! We currently allow you to provide a specific number of free images to your clients, and you can also setup paid download options. Will this work for you? Please email us at support@instaproofs.com for help with setting this up.

Thank you for your suggestion! We’re actually in talks with Miller’s Lab already, and if all goes well we should be able to get something started fairly soon. We’ll keep you posted!

Thanks for your suggestion! This ability is currently being considered.

Thank you for this suggestion! We’ll take a look and see what can be done.

Thank you for this suggestion, Tara! There is currently an option to allow downloads from ALL categories when you are defining download permissions for individual email addresses; will this work for what you are hoping for?

Thanks for the suggestion! To have your images sorted correctly each time you upload, without having to select “Natural Sort”, have your image export software pad your images to 4 places before (or during) the upload process. For example, instead of uploading "category-01’ upload ‘category-0001’, and instead of ‘category-119’, using ‘category-0119.’ Doing this will allow your images to display in the correct sequence with no additional action needed on your end after the images are uploaded.

Thank you for the suggestion! For now, please shoot an email to support@instaproofs.com and we’ll get those taken care of for you. Thanks!

Thanks for this suggestion! I’m not 100% sure what you mean with this, however, if you are trying to move your images from one category to another within the same event there is a way to do this. Head into the “Manage Photos” page that contains your images, place a checkmark next to the images you’d like to move, and then click the “Edit Selected” link at the top of the page. From the Edit screen you can select a new category to move your images into. Will that work for what you need?

Thank you for your feedback on this. Our mobile apps are actually sent through HTTPS (secure server) in most cases; would you mind emailing us at support@instaproofs.com with more details so that we can work with you on figuring out what your clients are specifically seeing? Thanks!

Hello, Kristin! Thank you for the suggestion. Our system currently allows you to view your client’s favorites by doing the following: Click into the “Visitors” page for your event from the “Event List” screen, then click on the number found in the “Favorite Count” column next to your client’s email address. Doing this will display their selected favorites. Will this work for what you are hoping to accomplish?

Hello, Margo! Thank you for this suggestion. I believe that we may already have something that does close to what you’re asking about. The item I am referring to is called a bounce-back discount, and the way it works is if person spends a certain amount of money on an order, they will automatically receive a discount code that they can use towards their next purchase. The discount code can include a specific value (such as $10 off their next order) or a percentage value (such as 20% off their next order). For a tutorial on how to set these up, please see the Bounce-Back Discount tutorial video found here: https://secure.instaproofs.com/administration/university/uni_discounts.php

If you have any questions while setting this up, shoot us an email at support@instaproofs.com!

Hi Tina! Thanks for the comment and suggestion. When you set up your galleries you can provide a set of email addresses that are allowed to download the individual images. Then, when that person logs into the gallery, they are given the option to download the images while no one else has the option available. Is this the functionality that you were looking for? For a short tutorial video showing how to set this up, head into the Video Tutorials page within the Setup tab and expand the Digital Downloads area.

Hello! We received a similar comment a week or two ago and corrected the spelling error at that time. If you are still seeing this error, please let us know exactly where the spelling error is being displayed and we will get it taken care of. Thanks!