log off
First off - LOVE Instaproofs! Been a user for many years. Recently have an issue come up several times. SCENARIO:
- Post a gallery and give one or two specific clients ability to download images
- Others in the client company can VIEW and of course mark favorites
- THEN the client wants me to give another person in the client company download access
- Easy to do by ADDING their email address to the approved list
- BUT... here in lies the issue I'm having...
EVERY time the newly approved client goes BACK to the gallery, in their browser, it automatically recognizes them and they're IN... BUT... their DOWNLOAD ACCESS does not show up.
I have to constantly tell them to go to another computer, OR launch another browser the hasn't been to the instaproofs site and LOG IN AGAIN and then they new access is showing.
I may be missing something, but is there a way for a VIEWER to LOG OUT and be required to LOG IN again and then hopefully have the NEWLY APPROVED download access?
Let me know - looking forward to any existing suggestions OR see that option on the site.
Tad
Hello, Tad! The easiest way for your client to get a new set of permissions is to simply have them refresh the page. Just have them click the Reload button, or hit F5, or press CTRL+R, and it will reload the page and give them their new permissions. If you need them to log in with a different email address for some reason, you can direct them to visit your main gallery list page and have them click into the gallery from there (clicking into a gallery from the gallery listing page will always require them to re-enter their email address). Hope this helps! Shoot an email to support@instaproofs.com if you have any other questions about this.