Site Suggestions

Thanks for taking a few minutes to give your input!

How can we improve Instaproofs?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Access all abandoned carts in one area

    It would be great to have a link to a list of all the abandoned carts without having to go to each individual event.

    3 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Global option to enable downloads in all categories at once

      In an event is there a way to globally allow downloads in all categories instead of having to click individually for each event?

      4 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • The ability to go back to page you were just working on instead of back to main events page after edits/saves

        When an event is updated and saved, it would be great if the site didn't go back to the main events list page but back to the page you were working on. With almost 500 active galleries, it takes way too long to scroll through again to find the gallery I was working on, or the next one in sequence. Would be a serious time saver.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • new site - Custom Photo Window

            The new site is painfully SLOW. OMG. Still waiting on being able to expand and crop a custom photo for the category/gallery windows (featured image) -- not just the center/center, top/center, etc alignment.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thank you for your comments. I’m sorry to hear that things seem to be running slow for you. This isn’t something that we’ve heard from others, but we’d be happy to look into it for you. What specific page(s) are giving you the most trouble?

            • Separate Individual Download and Favorite Downloads into 2 functions.

              Message from support - "At this time the Favorites Download is attached to the Individual Download option and they can't be separated. You might add this idea to the Suggestion box, maybe our guys can figure out a way to make this into different options."

              link to graphic
              https://www.dropbox.com/s/l0j27vjrdexrmj6/download_suggestion.png?dl=0

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Dexter, can you provide a scenario where this would be useful? There is no way to limit the number of favorites that your clients can select, which means that if downloading favorites is enabled independently of the individual image download permissions, your clients could still download all of the images in the gallery. They would simply mark all of the images as a favorite, and then download their favorites.

              • Notify visitors of additional images added

                Could you set up a way of notifying a visitor to the page when new images are posted ? This would be very useful
                Thanks
                Joy Newbould

                0 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • viewing unactivated galleries

                  I'm not sure if it is just my system, but I can not view an event until it actually goes live. When I am trying to see how my catagory and main images look and proof everything before sending off to the client, unless I activate the gallery, the specific link says "your device may not be connected" then defaults to my store homepage, where the event does not show until I activate it. It would be good for admin to be able to proof and view events before taking them live.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thanks for your comments and suggestions! One possible workaround for you is to set the “Show on Homescreen” setting to No for the gallery until you’re ready for it to be viewed by your clients. That way you can still view it through a direct link, but it isn’t displayed as an option on your homescreen until you want it to be.

                  • Add-On for Digital File at Checkout

                    I added the feature to offer the digital file of a print in someone's cart. While I love the idea, I disabled the feature because when pretending to be a client, it was very confusing having it pop up like it does while shopping. Way too many things going on. I think it would be way better to have that pop up during the checkout process at a discounted rate so that they are only viewing what they currently have in their cart, not every option available in the shop, making it much more confusing. Sort of a "hey! i…

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add Features for High Volume Photographers

                      Your back end is so great but I would love to be able to use it more in my other business shooting sports leagues.

                      The ability to have more folders so I can separate by league, then by age then by team would be great.

                      Also anyway to take preorders with credit cards through the invoicing system would be great. Wouldn't even have to have fulfillment for me, just the ability to have people click a package and pay.

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Universal Favorites

                        It would be nice to have universal favorites from the client instead of categorizing it from where they favorited it from!

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Multi-image packages limited to folders

                          I am an equestrian photographer and I sell photos of horses/riders from events. If you look at a gallery, a rider may have several "rounds" at an event which I name/label sequentially (401-1, 401-2...).

                          Instaproofs multi-image basically says "any image at all anywhere in the entire Instaproofs account (across any galleries) may be purchased as part of a multi-image package".

                          But for the way I want to charge my customers, I want multi-image products that are not only limited to a single gallery, but limited to a single folder. So, as an example, if someone wants to buy a "retouch…

                          2 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 17hats interface

                            I'm not sure if there is a way to have an interface with 17hats for accounting purposes but that would be amazing.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • More resolution options for full event download, please!

                              I would love to be able to offer my clients files that are larger than 1280px, but not the full resolution that I upload (to ensure nice enlargements fulfilled by the lab). I can do multiple resolutions for individual downloads, but I would like to do the same for full sets of files. Thanks!

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • [BUG/FEATURE REQUEST] Discount End Date in Bulk Email Body

                                Hello there - I noticed that the [[DISCOUNT_END_DATE]] function does not and has not populated in my bulk emails to clients.

                                Although in the gallery, customer can see a date/countdown to the <Discount Days> promotion, the email body returns a blank.

                                I am wondering if this is a bug, or not a feature set at this time. If not I think this is relevant for customers and our studio to have a call to action with an End/expiry date.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add a Toronto Based Photo Lab - Pikto Toronto

                                  Hello there - as professional photographers we are looking for an integration with a Photo Lab here in Toronto. Our fellow colleagues and our studio use Pikto [https://www.pikto.com/].

                                  This lab is well known in Toronto Ontario and would really help us professional photographer here in the north!

                                  4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • uk lab fulfillment

                                    need a uk based lab other competitors such as shootproof & pixieset use loxley colour lab in the uk
                                    Is there any plans to offer lab fulfillment in the uk?

                                    2 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Create ability to Download LO RES favorited images

                                      please please create the ability for photographer to select whether the person download high res images or lo res images on the favorites that they mark when sending the download link. My images are so large because I use the hi res subscription.

                                      Many of my vendors just want to lo res so they can add them to their website/online portfolio and they are too large - and they don't know how to scale them down.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • The emailing look needs to be more modern

                                        I really like Instaproofs a lot, but end up using Pixieset over Instaproofs because their emailing to clients looks so much more modern and pretty. Can you change this?

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Remove the watermark on featured gallery and featured category images on high resolution displays

                                          I like it for the images inside the gallery but it seems unnecessary to have them on the trophy featured images. It looks cluttered and when I first bought my 4k monitor and saw it for the first time, I thought it was a developing error. Perhaps there's at least a way to make it look cleaner?

                                          4 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Site Suggestions

                                          Feedback and Knowledge Base