I have all my emails customized but then my clients receive the receipt email that doesn't look like it fits at all with everything else they have received from me. I would love to see a receipt email added to the email templates so it can be customized.

This is so huge for my couples! Currently there is no way for them to seamlessly download full resolution files and web sized resolution files for free. It would be ideal if when they clicked "download image" or "download all images" that they would be given a choice of the resolution. All current workarounds to this are not user friendly for the clients.

You have a great product. However, your site is slow. As you grow and more images are loaded, it will slow and crash. Get ahead of the game.

Is there a way to to confirm when a gallery download has been activated and confirm when the download was completed?

Instasend uploading application for Mac OSX (and with no upload throttling please). Bonus: Ability for gallery invitation emails to be sent when the gallery has completed uploading and converting. This would be a game changer for me.

When logging into a gallery, it would be great to have a video--such as their wedding video--front and center to watch then they can scroll or click into the photo galleries after.

Why is it that my clients cannot download images to their mobile device after purchasing?

It'd be great to be able to quickly hit "share" right under the gallery. As it is now, you have to either copy the link and send an email from your email host site or you have to manually add in the client's email address, then click over to marketing->bulk email and then send. It'd be much more effective to have a short cut right under the gallery.

Coming from Zenfolio, I really liked their option to be able to approve all orders including digital file orders. I just lost money due to Stripe's fees because I had to refund a very large digital file order when my client had already pre-purchased the digital files. I would like the option to be able to turn on some sort of approval required before submitting the payment.

As a current Pixieset user, all emails sent have the option to be 'sent a copy'. This is hugely important for our record keeping so we know when a gallery has been activated, and/or when we send clients downloads. Right now we have to manually add ourselves as a 'client' and send an invite to ourselves as well, but no way to track downloads.

It would be great to have the ability to watermark just one gallery of your choice. For example, we are sending a commercial gallery to an art director for a website he is designing that hasn't been retouched and want to watermark the photos for his selection before we do our final retouching.

I used the new admin site to do a print fulfillment and just before payment, it wouldn't let me submit my order to my print lab. It would say that i am missing crops. So I redid the order and it still said the same thing. So I tried fulfilling the order the the older admin site and didn't have any problems. My order went through.

Would love to be able to draft an email, choose the recipients, etc. and then save it to send at a later time. Even better if that draft could also be scheduled to auto-send at a future date/time!

Many of our clients have multiple galleries (i.e. engagement and wedding). When I send a bulk email about a sale for example, I'd love an option to prevent them from receiving TWO emails because they have multiple galleries. I'd like them to only receive the email once.

We give all of our vendor peers access to our galleries to download the photos for business use. I don't like that they're registered the same as clients to receive repeat, sales, bulk emails. I'd love to be able to classify them as vendors somehow and ensure they're not gettin spammed by emails about purchasing photos, sales, etc.

Fairly often a customer calls and says I dont know the email address to enter. I wish instead of "email adddress" it would say "your email address". Sounds stupid I know but it happens every couple of days. It makes me wonder are there some people who just give up and dont call us for instructions.