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How can we improve Instaproofs?

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  1. Add ability to enter a mandatory base charge.

    It would be good to be able to add a base cost to an event (different for each event). A minimum order amount doesn’t work for covering extra costs. For example, my lab for volume sports photos has a $25 min order. If I have a late order where print cost is less than $25 using a minimum order amount just cuts my profit. The only way to not cut into profit is to add a mandatory base cost adder.

    For portrait or commercial work this is not an issue for me. It only applies to the volume side of…

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • view all income from an event

      I would love to be able to sort by event and see the total amount earned for that event - from both invoices and fulfillment orders.

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add support for Royal Mail's Click & Drop (online postage)

        In the UK we can now import spreadsheets to easily generate postage online.

        This saves small companies a ton of time and is easier than using stamps, as the shipping rules can automatically apply the correct postage type and will even allow for the automatic printing of postage labels and despatch notes.

        The only thing we need is to be able to export the data as a csv file in the appropriate format.

        For orders that have ordered multiple products they should appear over multiple lines with the same order number.

        Fields required would be:
        Order Number
        Order Date
        Event…

        4 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Category folders within events

          The ability to group certain categories into a folder in the event. For example, in a wedding have a details folder with the categories "food", "attire", and "setting", another folder for events that has "first dance", "cake cutting", and "bouquet toss" in it. It's really crucial for doing school photography. Being able to have one event for the whole school, then folders for each class, and a category for each student. As it is, I'll have to create a new event for each class which is a pain in the you-know-what, and not really feasible with my current plan (limit…

          4 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Multiple file size options for (full gallery) instant downloads

            I would love for there to be an option for clients to buy and instantly download their gallery in different file sizes (for example: small files, medium files, large files) On Pixieset, you can select what file sizes your clients are allowed to download, and it resizes the images automatically.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • End of event emails

              It'd be nice to have the ability to customize end of event emails per each Event Type category.

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Cart Pricing

                Hello!

                I have had a few customers buying prints during sales and when they go to check out, all they see is the discounted price and think that it is not giving them the sale price. It would be super helpful if possible, to have the original/list price and then the sale price to show the customer that their total does in fact reflect the sale price.

                Hope that makes sense! lol Thank you so much for your time!! :)

                3 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Ability to add items to cart across multiple galleries / events.

                  I photograph events that my clients attend a number of times though out the year and often order images from multiple events at one time. The way Instaproofs cart is set up, users cannot add items from multiple events right now so if my clients order, they would have to place separate orders and then I would have to combine them after they are placed and refund any shipping charges from all but one order adding a lot of extra work on the photographers part and a big inconvenience to the customer.

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • More fulfillment providers

                    Would love the ability to partner with other fulfillment labs, (Shutterfly, Nations Photo Lab, Millers Professional Imaging, mpix, etc.) to have a much broader array of products available to customers.

                    4 votes
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your suggestions! We have recently finished integrating Miller’s and Mpix, and we now have the following options available through our site: Miller’s, Mpix, WHCC, Bay Photo, ProDPI, Musea, and Richard Photo Lab. We have also reached out to Nations, and as soon as they are ready to work with us we will get their lab put into our system as well. Thanks again for the comments and suggestions!

                    • This is unfair

                      I just received this when I went to put up a new gallery. I pay for 50G and in my 40 galleries I have used less than 2g. Why is there a limit on no.of galleries if I am no wheres near the amount of space I am paying for?
                      And of course it is the weekend so my only choice is to delete galleries.

                      Event Limit (40) Reached
                      To create additional events please
                      delete some of your existing events
                      or upgrade your subscription.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow a limited number of single downloads and charge per each additional

                          Have a function that allows clients to download a certain number of free images and then allow us to charge per each additional image download. Would work well for events like mini sessions where we can upsell the additional digitals.

                          4 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • partial payment (deposits)

                            I would love to have the opportunity for paying deposits and then balances on products! percentage based possibly.

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Change the wording for "Opt-in to Event Notices"

                              It would be nice if we could customize the wording for the checkbox when people first sign in to a gallery. Right now it says "Opt-in to Event Notices" and you can't change it. I think more people would check the box if I could change it to "Please email me about any upcoming sales and remind me when the gallery is going to expire."

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Combining carts across different events

                                I regularly have customers who attend and order from more than one event. At the moment they will add items to their cart in one event but they will not be there when they switch to another. They either have to place 2 or more orders (and I refund postage) or contact me directly.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Different file size

                                  is there a way to add another resolution for instant event download? I would love to see 1280/2048/full resolution as an option. thank you!

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Email Alerts that a gallery has been viewed

                                    Hello!
                                    I would like to be able to setup an email alert for myself - that a client/vendor/guest has logged into a gallery. It helps me to know that they've received their gallery and have logged in. Would this be possible? Could be at the Event type or Gallery Level. thanks!
                                    Jainé

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Millers as a lab

                                      Add Millers Lab as a auto fulfill

                                      1 vote
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                                      • “Most downloaded images” feature

                                        I love that i can see exactly who views and downloads my images - it would be even more helpful to get a breakdown of how many times each individual image was downloaded (maybe in image details?). A feature showing “most downloaded images” would also be incredibly helpful. Knowing what my clients download shows what they really enjoy in images. They often surprise me! So, yes - tally of image downloads sorted by image in addition to the current downloads by user and date would be fantastic. I’m walking to class and hyped up on coffee so let me know…

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Image Sort View Thumbnail Size

                                          Hi I would love if there could be a way to choose the size of the thumbnails in the Image Sort View tab. They are so small and hard to see when trying to get a wedding organized. It mainly happens when we forget and have second shooters who don't synch their camera times to what we have but in here it would be awesome if that could be added

                                          1 vote
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