ensure complete/accurate email addresses
I just had a client email to say they did not receive the link after purchasing digital files. The email was entered incorrectly by the client, (it did not included the ".com"); however, I still have a frustrated client. Maybe there could be a statement that says something to the effect that the link will be emailed, and for the client to ensure the delivery email is correct, when purchasing digital files. Or a place to add it again for verification.
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Debbie Labrot
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