Site Suggestions

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  1. very much a personal problem, but I wish that when I enter my email and password to log in on the homepage, that I could hit the "return/enter" key to move forward instead of manually having to click the Log In button.

    1 vote
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  2. It would be nice if the FTP upload was a bit more secure. FTPS essentially works in the same manner as FTP, but encrypts everything, meaning prying eyes can’t read any files, even if they could intercept them.

    1 vote
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  3. I use invoicing for both products but also for services. It would be really nice to have a tip feature that I could choose to turn on when I bill for a client session, that would give the client the option of leaving a tip. If as the photographer you don't want to do that, you just wouldn't turn that feature on.

    When I used to have clients venmo me, I used to get a tips pretty often. When I invoice through instaproofs, I never get tips.

    As a consumer, I always tip especially if the person did a really…

    1 vote
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  4. Allowing me to reactivate expired events for a set amount of time? (i.e. 2 weeks while a potential client is viewing the photos before they book)

    4 votes
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  5. Can you please name the downloaded zip of favorites with email address it was favorites from. I often want to send zip files to vendors of their favorites and have to download & label them one by one, otherwise they are just randomly named Favorites123456789.zip - ideally you could name them john@johndoe.comFavorites.zip

    1 vote
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  6. 1 vote
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  7. I wish the e-mail address we had on file with Instaproofs got automatic download access. This way, I can grab photos for social media without getting out my hard drives and making it a whole process.

    3 votes
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  8. I've been on Basic for five years now and it'd be easy for me to stay on it, but I'd like to have a bit more "wiggle room" as far as storage and gallery space is concerned.

    I need something between the Basic and the Pro plans. Something that would give me, say, 60-70 galleries and about 100-125GB in storage for $15 or so per month.

    1 vote
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  9. I would like to be able to email invoices to clients, both paid and unpaid.

    1 vote
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  10. With the rollout of the automation tools, the current templates include an image but that images focal point is not selectable and is almost never useful. Would be great to be able to upload specifically sized images to the backend that can be used in the email's in order to have full control over its appearance.

    1 vote
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  11. While the password protections is a good feature for individual client galleries and small groups - it is not ideal for large sports teams. I have too many trolls entering fake emails when visiting unlocked galleries. I photograph a lot of high school sports all year long and communicating a password to them is not an option.

    I would love to see an email verification where the client clicks on the gallery they want to view - once they enter a valid email address - they automatically receive an email that gives them direct access to the gallery. If they…

    7 votes
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  12. When a new visitor enters the gallery for the first time they see instruction pop-up boxes of how the gallery works. Currently I have to explain the functionality of the gallery to the one (or few) recipients I email the gallery to. If they invite friends and family they are not getting my instructions of how things work. Three of four pop-up boxes that point out the main features would be amazing and help generate sales plus less frustration for visitors visiting for the first time. This would take IP to the next level in my opinion : )

    4 votes
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  13. I’d love an option for my visitors to be able to hit submit once they have finished marking off their favourites, and that would notify me that they are ready. I do tell clients to notify me when they are done narrowing it down but a submit button would be better.

    I’d also love for that submit button to lock in their selections and/or send me (and them) the list of their selected images for a record. That way it’s less likely that they make a mistake or try to change selections after I’ve already delivered the final images. 

    I don’t want to have to take…

    5 votes
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  14. I was wondering if there could be a quick way - say from the main gallery listing page - to export a csv of clients who have viewed the gallery and/or clients and their favorited images.
    For example, we have one gallery with about 100 visitors and some of them have favorites, there's no nice way to go through that manually. On the other hand, we've left about 100 galleries in our expired queue, and would love a one-click method to clear these out by saving any favorites that may be in there.

    1 vote
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  15. Can you add a RANDOMIZE sort option for images in a photo gallery?

    1 vote
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  16. Hi guys! I LOVE the new options for importing products from the lab! Because of this feature I now have fine art options from Musea, framed prints from WHCC, and I still use Richard for my paper prints. My hang up is when I realized a product ordered from a lab other than my default will not be auto fulfilled. Is there please please a way to choose multiple labs to auto fulfill for various products we sell? That would be AMAZING!

    It would also be amazing if we could offer a preview of their photos in the print products…

    1 vote
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  17. Right now you have it to where the only way you can do that is if I write in "No download limit," but sometimes they pay for a certain amount ahead of time, ie.. 50 or 100 photos. It would take them a long time to download 100 photos one by one. I figure they should be able to add all their favorites to an album and then just download the "Favorites"album.

    I hope you can make this a feature soon. It will make it easier for the client and it seems more professional. Also, I don't want to email…

    3 votes
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  18. Sort Galleries with Drag & Drop - currently we only have date/name/type - I just want to be able to move them in the order I want them to be

    1 vote
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  19. The "Cart" button needs to be bigger, its tucked away as a tiny icon below an image, we want to drive people to buy not struggle to see it to make a purchase

    1 vote
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  20. Would it be possible to add the ability to download selected images from the Highlights category?

    1 vote
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