Coming from Zenfolio, I really liked their option to be able to approve all orders including digital file orders. I just lost money due to Stripe's fees because I had to refund a very large digital file order when my client had already pre-purchased the digital files. I would like the option to be able to turn on some sort of approval required before submitting the payment.

For tax reporting I loved the old site where I could easily see the subtotal and how much taxes were paid with the monthly report. Now I have to manually add everything. Anyway that can be incorporated into the new site?

Again, as a Pixieset user, we can create custom emails for our clients, not stuck using pre-set templates.
While the templates are effective, we like to have a personal connection to our clients and write things relevant to the experience. This is highly inconvenient to make an infinite amount of templates.
Right now we're just copying the 'preview' email and sending it out through our own email and revising the words.
When emailing support yesterday I was only told, another option is being explored.

As a current Pixieset user, all emails sent have the option to be 'sent a copy'. This is hugely important for our record keeping so we know when a gallery has been activated, and/or when we send clients downloads. Right now we have to manually add ourselves as a 'client' and send an invite to ourselves as well, but no way to track downloads.

It would be great to have the ability to watermark just one gallery of your choice. For example, we are sending a commercial gallery to an art director for a website he is designing that hasn't been retouched and want to watermark the photos for his selection before we do our final retouching.

I used the new admin site to do a print fulfillment and just before payment, it wouldn't let me submit my order to my print lab. It would say that i am missing crops. So I redid the order and it still said the same thing. So I tried fulfilling the order the the older admin site and didn't have any problems. My order went through.

Would love to be able to draft an email, choose the recipients, etc. and then save it to send at a later time. Even better if that draft could also be scheduled to auto-send at a future date/time!

Many of our clients have multiple galleries (i.e. engagement and wedding). When I send a bulk email about a sale for example, I'd love an option to prevent them from receiving TWO emails because they have multiple galleries. I'd like them to only receive the email once.

We give all of our vendor peers access to our galleries to download the photos for business use. I don't like that they're registered the same as clients to receive repeat, sales, bulk emails. I'd love to be able to classify them as vendors somehow and ensure they're not gettin spammed by emails about purchasing photos, sales, etc.

Fairly often a customer calls and says I dont know the email address to enter. I wish instead of "email adddress" it would say "your email address". Sounds stupid I know but it happens every couple of days. It makes me wonder are there some people who just give up and dont call us for instructions.

It would be great to have the ability to limit a coupon code or a sale JUST to digital downloads.

When trying to enter a custom web address/url for a gallery the new interface does not allow me to use a "-" when creating the URL.
INVALID INPUT. ONLY ALPHANUMERIC CHARACTERS.
This was not a problem with the old interface. I believe the same is true when creating discount codes. It's annoying :(

Category Downloads (free) for vendors
It would be wonderful if there was an option to download category only for free and not have to purchase it. For example: When my wedding planners want to download ONLY the details of the wedding in the "Details" category - as high res with no watermark on them.
this would be SO helpful especially when they don't want all the family photos as well as reception pictures all in 1-5 download links. Sometimes my detail category can be quite large with 100-200 images and doing it individually is too time-consuming.

If this doesn't exist already, would love a way to import contacts from the visitors list to the "people with permissions to download" list. With each wedding, I have about 20 vendors I need to add give download permissions to, as well as send an Invitation email to, and I end up having to type in their emails twice. Would be nice to have a way to only do it once.

I would love to have the option to make the digital negative of any print ordered available for download after the print order has been placed.

Creating a print set allows for the selection of ANY print and ANY digital negative without having to correspond to one another.

Hi I recently moved to Okinawa Japan, and you do not have Okinawa Prefecture as an option on your drop down menu of locations for a shoot to have taken place. Thanks!