payment not going though
It continues to say that the payment cannot go through due to a "risk model." I had 4 customer having this trouble in the last few days. any ideas how we can fix it
If a payment is not accepted due to a “risk model,” that generally means that your client has entered an incorrect billing address. If their banks returns a No Match response when their address is being verified, their transaction will fail. If you have a specific incident that you would like us to look up, please email us the details at support@instaproofs.com and we can verify whether or not that is what has happened for your client(s).