Make image cropping mandatory for the client
For print crops that don't fall within the image's uploaded aspect ratio, PLEASE make the customer select their crop before they can add it to cart. It's frustrating to see customers select an 8x10 crop of an image that doesn't look good with that aspect ratio and have to contact the client that their family's shoulders will be cut off with the crop select they've ordered. This could all be avoided if they have to see the crop they've selected and how it looks over the image.
Thank you all for your comments and suggestions! The ability to require crops has now been added and can be found in the “Storefront Category, Image, and Product Display” section within the “Preferences” page.
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Darcy commented
Thank you so much for implementing this!!
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Anna Michalska commented
Thanks so much, Adam!!
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Darcy commented
This one is critical for me. I had to call 3 of 12 parents from my last sports team shoot because they selected a panoramic image on a 4x6. The time required to correct, refund, rebill, etc was a huge time waster.