What price loyalty
Basically love Instaproofs - can't afford to change to a subscription. Had the bolt on subscriptions fro extra storage - worked brilliantly. The way it worked was your usp - so guess that's it. Write it Instaproofs - not even a reply. So sad.
Hello, Steve. It sounds like you are frustrated, and I’m sorry to hear that. We try to respond to every email we receive through support@instaproofs.com (generally within a very short period of time), but it sounds like we may have missed yours somehow. :( Looking at your past sales numbers and the plan options that are currently available it looks like you may save a little bit each year by switching to the new plans. Shoot us an email at support@instaproofs.com and we’ll run some numbers with you and try to come up with a solution that works well for you. We appreciate your business and the chance we have to work with you.