changing qty in cart - what to do with extras
Hi there, I have a card mount set up as an extra. If someone orders a photo with a card mount, in the cart, under the enhancements column it says 6x4 black card mount and the price. If I now change the quantity for the photo to 2, in the enhancements column it says 6x4 black card mount and the price, plus in brackets it says (x2)...but according to the total column there are now two copies of the photo, but still only one copy of the enhancement. Either changing the photo qty in the cart should change the enhancement qty as well to match, or it should ask the user wether they want to change the enhancement quantity. At the moment it misleads the user by saying the enhancement qty has been increased, when it hasn't.
Hi Tim, I’m not sure we understand your suggestion. You mentioned that the add-on quantity doesn’t increase when the print quantities are increased, but from our testing this is working correctly. For example, putting a qty of 2 for the prints increases the qty of the add-ons to 2 as well. The price of the 2 add-ons is also reflected in the Total column. Please shoot an email to support@instaproofs.com if you need any additional help with this.