363 results found
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Auto-collect emails from gallery permissions
It'd be so so wonderful for any email addresses entered into the gallery download permissions to be auto-collected into the gallery email list. Currently entering those emails into the permissions and then AGAIN entering them into the collected email list is very frustrating!
1 voteThank you for your suggestion! This functionality is now complete, and when a new email address is provided through the Permissions area in the gallery settings it will automatically be added to the Visitors list as well.
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Randomize Gallery Photograph Sort Order
Can you add a RANDOMIZE sort option for images in a photo gallery?
1 voteThis has now been implemented, and you can now randomize the sequence of the images through the “Random Sort” option found within the gallery photos screen. Thank you for your suggestions!
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Please add a way to disable the "Pay Invoice" button for client invoices.
For those of us who prefer to be paid by check, it would be a nice feature to send out invoices, but not run the risk of someone paying by credit card.
1 voteThe functionality to disable online payments has now been added to the invoices. Thank you for your suggestion!
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Include paid invoices in sales reports
It looks like the sales reports only include online sales transactions right now. Is there a way a report could be generated that includes paid invoices as well, so I can see total sales?
1 voteThank you for your suggestion! An option to include your offline payments from your invoices (and your session bookings) has now been added to the Monthly Summary report and the Gallery Breakdown report.
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Manually send link requesting digital contract signature
We recently had a client who's company firewall was blocking the "contact@instaproofs.com" email as spam, so despite numerous attempts, they never received a contract to sign.
I gamed the system by entering a generic email I had access to for the client email, and then simply forwarded the email from our business account to the client so they could click and sign.
But it would be helpful if there was another way we could generate a link to copy and paste in an email to send to a client.
1 voteThank you for this suggestion! A new “Get Shareable Links” option has been added to each of the Contract drop-down menus, and you can copy the links for your clients from that area.
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Log In Button
very much a personal problem, but I wish that when I enter my email and password to log in on the homepage, that I could hit the "return/enter" key to move forward instead of manually having to click the Log In button.
1 voteSometimes it’s the little things that matter most. :)
The login screen has been updated and you may now hit the return/enter key to log in from it.
Thanks for the suggestion!
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Calendar
A calendar within the booking system would be fantastic. I would like to see my availability and current bookings laid out on a calendar versus a list.
1 voteA calendar view has been added to the booking area. Thanks for your suggestion!
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charts
I love that we have a lot of break downs on the charts, but would love to have 2 additional ones - 1 that is a YTD of our total income with Instaproofs, and 1 that is a yearly income compared to past years.
1 voteThank you for your suggestion! The two graphs you requested, plus several others, have now been added to the Reports » Graphical Stats page.
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booking sessions gallery
Is there a way that when someone is booking a session to automatically go ahead and set up a gallery? Since they are booking, we know they will need a gallery. It would be great to have that all set up together so you have their invoice, their contract, their gallery, and the booking all under one area.
1 voteThank you for this suggestion! You're in luck... we've already added this functionality! To set your bookings up to automatically create a new gallery when they're booked, do the following:
- Click into the Booking » Session Types page.
- Click on the name of the session type that you'd like to update.
- Update the setting labeled "Auto-create Gallery" to have the gallery type selected that you'd like the new gallery to be associated with when the session is booked.
- Save your changes.
And that's it! When a session is booked it'll automatically create the new gallery for you.
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autofill client inforamtion
I would love for the client's info from the inquiry page to be auto generated onto their booking form when you send the 'booking confirmation request'. I hate that my clients have to enter their name, phone number and email in both the inquiry phase and the booking phase. It also would be nice to have the option to turn off inquiries if you want to allow clients to self-book.
1 voteThank you for this suggestion! Your client details (name, email, etc.) are now auto-populated if they are are coming to the booking page from the Booking Confirmation Request email.
Self-booking is possible for mini/multi-spot sessions, but is not yet available for full sessions. This is something that we are working on, and it should be available a little later this year.
Thanks again for your suggestion!
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search
On the main page, the search feature searches just the galleries.
Inside a gallery, we can search for a specific photo.
Can you enable an option so the search bar from main page to search also for photos/meta?1 voteThank you for your suggestion! This is something that is now in place, and you can enable it as follows:
- From the main menu, select Photos » Preferences.
- Within the preferences page, click the "Advanced" button on the top-right side.
- Scroll down to the item labeled "Gallery Search Method", and select "Search the Gallery + Image Details."
- Save your changes.
And that should do it! With this option enabled, when someone searches from the homepage it will pull up all of the galleries that contain images that match the search term.
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Capturing client mailing addresses
I had this brilliant idea this fall to send post cards to all of my
past clients to remind them that they needed to update their photos.
However as I was making my way through my IP I realized that when someone pays an invoice or just books a session their mailing address is not recorded. I am only finding mailing address for people who made a print order of some sort.
Is there a way that IP could capture their billing/shipping addresses when they go to pay an invoice or book a session?
Hoping if I can't make it…1 voteThank you for your suggestion! You can now view the billing address for your session and invoice transactions by clicking the new "View Billing Address" link that's found underneath the shipping address area within the order details page for those transactions.
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Comma separated list WITHOUT SPACES so it works with Lightroom Search Bar
The comma separated list feature does not work with the search bar in Lightroom, because of the space after each comma. If we could simply get the same list that is currently being generated, but with no spaces, it would work and pull up the correct images from the client order.
1 voteThank you for this suggestion! An option to remove the spaces has now been added to the comma separated lists.
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Emails taking you to old layout
Hello!
The emails I've been receiving have taken me back to the old layout. I was wondering when that will be updated. :) Thank you!
0 votesThanks for the comments, Nessa! All email links now point to the newer interface.
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how to make private sets within an event
I want password protected "sets" within one event for a client.
0 votesThank you for this suggestion! You can password protect individual categories within an event through the “Settings” link found next to each category in the “Manage Photos” page for the event. Give it a shot, and email us at support@instaproofs.com if you have any additional questions. Thanks!
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Be able to see when images have been downloaded
I'd like to be able to see if my client has downloaded their images yet by listed by their email address.
0 votesThank you for this suggestion! You can view your client’s download history in either of two ways: (1) On the Manage Order page there is a “downloads” column when downloadable items have been purchased; this column displays the number of times your clients have downloaded their purchased items. (2) In the Email List page underneath the list of email addresses there is a chart that displays all the times that images have been downloaded from the event. The chart displays after one or more items have been downloaded, and you can click any of the numbers displayed in this chart to view which items were downloaded.
Hope that helps! Thanks again for the suggestion!
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Consistent watermark size and more options
I love that we can apply a watermark, but it needs to be a readable, usable one upon downloading as well as viewing :).
Example:
Upload high res images so that clients can download their un-wm images as contracted.
Insta applies the watermark per the current customization screen (already a feature)
Vendors download a watermarked image (already a feature) but the size would be appropriate and consistent to the on-screen size. It is currently the size of my pinky nail :/.I would have voted other similar suggestions up, but I've been out of votes for a year!! Thanks Instaproofs…
0 votesThis is now complete. Thanks for the suggestion and for working with us on it, Laurel!
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Manual Invoice for Check Payment
There's a section for creating invoices. It would be great if we could manually mark it as paid and use the invoice for accepting check or cash payment as not everyone's card works well with Stripe.
0 votesThank you for your suggestion! You may now mark an invoice as being paid offline. Simply click the “Paid Offline?” link found next to the invoice and provide the payment date. Thanks again!
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Help please!
All the images except 24 (recent category) seem to have been removed from my Event of 28th April - Oulton Hall - Joanne & Mark wedding!
I'm not aware that I've deleted these - and my client want a specific image.
Are they removed once downloaded ?
I'm at a loss as to how they have gone!
Thanks
Joy Newbould0 votesJoy, can you please send an email to support@instaproofs.com with any additional details you may have for this? When checking your gallery, we currently see 1029 images. Any additional details you can provide to our support team will help us in tracking down the specific problem you are seeing.
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sorting
the sorting of images on the new site, mixes them all up, its very frustrating. they used to be all in order, now they are a mess. What changed? And how can I fix it?
0 votesThank you for your comment! The sequence of the images is based on the names of the files (in both the old and new administration sites). The files are sorted alpha-numerically by default, which means an image starting with a 1, such as “image_1”, “image_107”, “image_1024” will come before any image starting with a “2” (such as “image_2”, “image_21”. etc.). For more detailed information about this, please see our help page, here: https://instaproofs.zendesk.com/hc/en-us/articles/360015143432
The good news for your previously-uploaded gallery is that even if the images aren’t displaying in the order you were expecting, you can easily sort them through the “Sort by” options found on the image list. More information about the sorting options can be found here: https://instaproofs.zendesk.com/hc/en-us/articles/360015342591
Please shoot us an email at support@instaproofs.com if you have any additional questions on this.
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