104 results found
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Organizing images in a category
Please create another way to organize images...perhaps by upload time or capture time. In order for me to bring over past weddings I have to re-export everything again into you number format which is very time consuming. Thanks.
1 voteThank you for the suggestion! Please add your votes to the following similar suggestion: https://instaproofs.uservoice.com/forums/191822-site-suggestions/suggestions/3585961-imaging-sorting
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changing qty in cart - what to do with extras
Hi there, I have a card mount set up as an extra. If someone orders a photo with a card mount, in the cart, under the enhancements column it says 6x4 black card mount and the price. If I now change the quantity for the photo to 2, in the enhancements column it says 6x4 black card mount and the price, plus in brackets it says (x2)...but according to the total column there are now two copies of the photo, but still only one copy of the enhancement. Either changing the photo qty in the cart should change the enhancement…
1 voteHi Tim, I’m not sure we understand your suggestion. You mentioned that the add-on quantity doesn’t increase when the print quantities are increased, but from our testing this is working correctly. For example, putting a qty of 2 for the prints increases the qty of the add-ons to 2 as well. The price of the 2 add-ons is also reflected in the Total column. Please shoot an email to support@instaproofs.com if you need any additional help with this.
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allow sharing of an image via facebook sharing even if the gallery is password protected
Currently my galleries are all password protected--which is necessary for client privacy. However, they still want to share a few of their favorites using the facebook link. Currently, if they do that, then the thumbnail and link displays properly on facebook, but when their friends click on it they get routed to the log in screen instead of seeing the photo.
It'd be great if they got routed to a screen that showed the photo that was being shared THEN if they wanted to see more they got prompted to the log in screen.
1 voteThank you for the suggestion, Lisa. We do not currently have any plans for displaying large-sized images outside of the storefront view. Although we can understand that your client may want to show off some of their images, our recommendation is that you offer a possibly inexpensive “Facebook-sized” image for them to purchase for that purpose. That way the larger images stay secure in their storefront, and your clients can still share their favorite images with their friends.
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Free Image Download
Free image downloads! Thats it!
1 voteThanks for the suggestion, Shana. If you have a high-resolution subscription this option already exists. Otherwise, since we only charge a fee when an order is placed, allowing free downloads opens up too much temptation for some people to try and circumvent our fees. If you have a question about how it can be enabled with a high-res subscription, shoot our support people an email and they will help you out. Thanks again!
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Saving edits to events
When I am on the Modify Event page, and save a change by clicking update, I get kicked out to the Event List page. I would love it if when the update saved, I remained in that event. Otherwise, I have to look thru a long list of events again if I need to make other changes.
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File arrangement based off capture time instead of file name
As I'm using 2-3 cameras to cover events, each have different file names. I need Instaproofs to provide an option of reading the created date to sort the order instead of just the file name sequence.
1 voteThank you for the suggestion! Please add your votes to the following similar suggestion: https://instaproofs.uservoice.com/forums/191822-site-suggestions/suggestions/3585961-imaging-sorting
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re-arranging photo
The ability to select multiple images at once to arrange in groups not just individually.
1 voteThank you for the suggestion! Please add your votes to the following similar suggestion: https://instaproofs.uservoice.com/forums/191822-site-suggestions/suggestions/3585961-imaging-sorting
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Automatic "shipped" status for digi orders
If a client orders a low res digi file that Instaproofs auto fulfills (includes a download link in the email receipt to the customer) I would like to not have to update the order as shipped just to get paid. If it was already fulfilled by Instaproofs it would be great for the system to auto-update the status as shipped.
1 voteThank you for the suggestion. There are a few reason that this does not currently happen. Two of them are: 1) we firmly believe that you should take a few seconds to view each order that you receive. There may be comments directed at you in the order, and there may be other things that you should be aware of on your orders. When you are viewing the order, if nothing needs to be done simply flip the status to “Shipped” and you are done. 2) Many photographers offer combination products that would not work well with this functionality. For example, some photographers offer an “8×10 + Low-res Instant Download” option. If these orders were marked as “Shipped” automatically simply because the ordered items were setup as instant download print sets, the photographers would not know to fulfill their order.
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Mobile
Would love to see mobile compatibility for client proofing and ordering. It's the way customers want to view and share and we need to be chasing that!
1 voteThank you for the suggestion! Please add your vote(s) to the following similar suggestion: https://instaproofs.uservoice.com/forums/191822-site-suggestions/suggestions/3759491-mobile-version-for-customers
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Could you add the option to have a gallery visible to clients but set it to not allow purchases?
I'm going away for some time (5/6months) next week and I need my galleries to be visible to clients but for them to not be allowed to purchase as I won't be able to fulfil any orders.
1 voteThank for you the suggestion. Unfortunately, due to abuse by some photographers this option cannot be accommodated. Through the “preferences” page within the “Setup” tab you may put your storefront into “Vacation Mode”, and that will cause a “on vacation” type of message to be displayed to your visitors. Once you come back from your trip/vacation/etc when the storefront is taken out of vacation mode, the previous visitors will receive an email to let them know it is back up again. Another option is to work with another friend/photographer and have them manage the storefront while you are out.
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The general section of your service agreement has opressive, unnecessary boilerplate language.
I understand that the general section is designed to protect against frivolous law suits, but it offers the user nothing to lean on in return. Boilerplate "we own your ass" in all cases language is not an effective way to maintain a relationship. I know a lot of people are spitting out these kinds of docs, but one the reasons I like instaproofs is that it is not a marketing email repository and the supporting verbiage began like a relationship rather than the prevailing borg-like view of providing services.
1 voteI’m sorry that you feel that way. The reason for the “boilerplate language” is because of the dishonest people in the world. Unfortunately we have to work with the good and the bad, For most people the service agreement simply means “you do your part, we’ll do ours”, but when someone comes along and does things that are harmful to others, we need to protect ourselves and the person’s customers as well as we can.
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Gallery Wrap
I'd like to add gallery wrap options under sizes/sets rather than products. Can I do that?
1 voteThanks for the question! This can currently be done under the “print sets” section of the “sizes/sets” page, and it can also be added as an “add-on” option in the “add-ons” page.
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be able to create events in various currencies
i shoot in Australia and Canada, so need to either have two exact accounts or somehow figure it out
1 voteBecause of accounting and reconciliation difficulties in working with multiple currencies on a single account, we do not plan on having this available as an option any time in the foreseeable future. You may create a 2nd account for the alternate currency.
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Mobile friendly
Make it more friendly for phones. Vs. when you view it, it gives you the full site like you're on a computer.
1 voteThank you for the suggestion! Please add your vote(s) to the following similar suggestion: https://instaproofs.uservoice.com/forums/191822-site-suggestions/suggestions/3759491-mobile-version-for-customers
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rearranging images
Hi, I would love if there was a way to sort images by filename so they are uploaded in order. Mine are all over the place! I have to move every individual image on its own, a way to select more than one image at a time to move would be easier too.
1 voteThank you for the suggestion! Please see our comments on this suggestion for information on sorting your images by their filenames, and then add your votes to the following similar suggestion: https://instaproofs.uservoice.com/forums/191822-site-suggestions/suggestions/3585961-imaging-sorting
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"Get List" option in the shopping cart
Please add a "Get List" feature to the shopping cart, just like in the Favorites folder.
1 voteJason, Although we have declined this request for now, please take a look at my comment attached to this suggestion for ideas on how you may be able to do this another way.
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Canvases etc.
I would like to sell not only prints, but also canvases, photo boxes etc, but at the moment, I don't think this is possible.
1 voteThank you for the suggestion! The ability to sell canvases, photo boxes, etc., actually already exists in the system. Please see the comments attached to this suggestion for details.
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I have my entire collection in Flickr
I need to import from Flickr
1 voteWe do not currently have any plans to add this functionality.
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integrate with shoot q!!
loving the usabiliy of instaproofs so far! I would love if there was an integration with shoot q, where shoot q would pull in orders from instaproofs and place it under the appropriate shoot (much like the RedCart integration works, which is the cart I had before instaproofs). Thanks for considering!
1 voteAlthough we have reached out to ShootQ about possibly adding in this functionality, they have not responded in any way to our contact attempts. Since they are owned by Pictage, it seems likely that they may not be interested.
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Bounce Back Codes are confusing
We need a way to preview what the bounce back codes will look like on a receipt. A 'preview' option is necessary.
Also - the option to DO Bounce Back codes is very hard to find. It took three of us to figure it out :)
Maybe break it out from the discount area and make a special section for it.
1 voteThank you for the suggestion. Please view the comments area of this suggestion for a link to a preview of what the bounce-back discounts look like on your clients’ end.
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