813 results found
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Set up 'add-ons' differently
I offer a lot of different materials for photos to be printed on but with the way add-ons are set up a lot of my clients don't even know that's an option. I would like to suggest an interface with the ability to prompt the client to choose a material FIRST, and then sizes and quantity etc. And have examples and short descriptions of those materials in that interface so that clients can make an informed decision.
2 votes -
Customize shipping, fulfillment etc for each event
it would be amazing if you could set all this per event so each one could be tailored specifically to the clients it was serving. For example I can set one event to be directly fulfilled by pro dpi, another event I could set it so for two weeks clients can order and at the end of that two weeks I can select all their orders to be placed together through prodpi and shipped to me so I can deliver them (would work wonderfully for events where clients may only order one or two small prints and I don't want…
1 vote -
Mobile app
Hey guys! would love an option to delete all files from a mobile app, so when someone silly like myself loads the wrong folder of images, i can quickly delete them all! also a different viewing option so i can re-order the images within the mobile app would be helpful! maybe something where i can view smaller thumbnails so i can click and drag the images around. Thanks guys, you're awesome!
1 vote -
multi event ordering
Popular request from customers, please enable ordering from multiple events using a single online order.
1 vote -
Required notes
The ability to make the 'additional notes' from the customer 'required' before an item can be added to their cart, forcing them to follow instructions for the specific product.
1 vote -
new interface - speed & loading - terrible
Hi - ever since ya'll switched to your new interface, I have had the worst time trying to do things. The internet loading is terrible, it stops midway, and only loads half the page, or in a preview mode it doesn't show half the pictures. I am running safari on an iMac OS 10.9.5.
I am seriously thinking of switching because it has caused me more headaches then ever before in the last 2 months or so. I had NO problems with the old version. The stats also take FOREVER to load. I have spent more time canceling the load…1 voteThanks for the comment! I’m sorry to hear that things are moving slowly for you! We have tested the new interface in a very wide-variety of devices, locations, and browsers, and unfortunately we are not able to duplicate the problems you are seeing. Since we have not heard of this same issue from others, we are having to go off of the assumption that it has something to do with your specific computer/browser/location. Although you would prefer not to be asked about an alternate browser, sometimes that is a good debugging method. For example, if you opened up the site on Chrome and it was significantly faster than you have experienced in Safari, we could eliminate the possibility of it being a site-wide issue and instead spend time looking for tweaks to improve performance in Safari. If you are willing to try it and report back the results, it could…
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Full Screen
We have had clients ask how to view their slide show in full screen mode. To my knowledge this is not an option.
1 vote -
Moving/merging Galleries & moving images
Uploaded some pictures from an event yesterday as it was happening -much slower than normal using iPhone as a hotspot. At least there were 40-50 pictures that people could look at on their phones. By the end of the night there were about 750 pictures to upload. These needed putting in separate galleries to beat the 600 rule. Because the original ones were in a different gallery I had to delete them and reupload them to new galleries today. eg there were a few of speeches that needed to be in a 'speeches' gallery rather than a blanket 'early one.…
1 vote -
Print Set Options
Hi Guys
If you could add in a facility that allows viewers to choose a print set from the drop down menu on the right had side of the image, that would be great. Currently, it has to sit in products, and whilst it is visible above the images, it is not obvious. I think people like obvious because its another word for easy!2 votes -
Mobile site - pop-up app information when page is scrolled to the bottom
Hello!
I've found it highly complicated to explain the "app" to clients who totally understood the program I had used previously. I think the words "download the app" are discouraging because it sounds more like a commitment to download some program. Everyone I've talked to has agreed - they wouldn't click on that, but they would click on the "tap here to add to home screen" pop-up.
Could you have the instructions pop up, maybe when the user gets to the bottom of the screen, in addition to having the download app button?
4 votes -
1 vote
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Rearrange Storefront layout
I know we can arrange the storfront images as a event types, date or alphbetically but Id love it if we could arrange as a drag n drop type set up as sometimes I may like 3 wedding events then 3 portrait so I can group things better for the layout grid.
2 votes -
Gallery View Charges
Introduce an option to charge for access to galleries.
The charge would then be available as a credit on a customer's account to be used against purchases from that gallery.1 vote -
Improved Promotions Engine
Would like to see an advanced promotions engine implemented to apply promotions AUTOMATICALLY to purchases which meet qualifying criteria.
i.e. Buy 2 get one half price, cheapest item free, pick any three from these categories for $xx, free delivery above certain order value, voucher codes (single use, multiple use, expiry dates etc.)
It would need work from a photographer's perspective, to ensure that our photos are categorised correctly, but would have many benefits.
I use and benefit from the 'Products' capability to give discounts to customers who buy multiple prints, but I have had complaints from customers who don't find…
1 vote -
Sample
I would like to see sample pages (if they're there, I can't find them) to see what it is I'm doing here and what mine should look like. I also can't figure out if you have passworded event galleries but I'm still looking. Thanks
1 vote -
Make the bulk pricing easier to find & in better workflow order
The very subtle orange gears that show up once you use the pulldown for compound or fixed pricing (which by the way is really scary to do if you haven't already set the terms for the discounts. What if you've screwed up and will lose money - you shouldn't be able to turn it on without having to see what it is in one fell swoop.) aren't obvious. Mostly because in addition to being small, the sample photos of the bride and groom etc., pushes my page so far down that you the appearance of the gears doesn't POP into…
1 vote -
Better design
I would love if Instaproofs looked more attractive...i.e. getting rid of the deep red and making the sizing for the images in the galleries larger. I would LOVE if Instaproofs looked like Pixieset...cleaner and much more stylish.
1 voteUpdate: View the latest sneak peek of the upcoming storefront redesign, here: https://www.youtube.com/watch?v=Mx-exx6qkSk
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create a summary per order of prints
it would be awesome - if when you print an order out, at the top it would have a summary of the sizes you ordered in total.
ex.
1 - 4x6
10 - 5x7
30 - 8x10
1 - iPhone skinit would make the back end easier since i wouldn't have to talley up each page on really large orders. it's a great check point.
1 vote -
Backend storefront
I offer a number of prints in my packages and like to give out "thank-you"
prints for great reviews, contest winners, etc... Since all of the images
are uploaded already through instaproofs, I would love to be able to place
orders on the back-end. Ideally, you would be able to access multiple
albums and place orders through the Fullfillment Tab ("Create Order," or
something) As it is now, I either order from someone else (re-uploading
all of the images) or pay the fees on the Storefront and wait to be
credited back for the purchase later. I have thought about…2 votesThank you for this suggestion! We have plans for putting together a way for you to create and add items to an order on the backend, but it is not yet in the works. For now a workaround to paying and waiting to be credited (minus our fee) might be to setup a single high-value discount code that only you are aware of, and using that each time you checkout through your storefront. This way you don’t have to spend any money just to create an order for yourself. Thanks again for the suggestion! We’ll update this suggestion again when another method has been put in place!
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event finishing
It would be handy to view at a glance when each event is set to stop being displyed so I can see for example John & Kellys wedding is live for 60 days and I can see when it has 10days left before them come off so I could let the client know this.
1 vote
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